the card range not supported by the system

This vendor's rules require a successful 3D-Authentication. The Transaction has already been Refunded. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics Overlaps with an existing rule. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. You will need to ensure that the start date selected is not later than the current date. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). Incorrect Percentage value entered. Please redirect your customer to the ACSURL, passing the MD. Unfortunately, we are unable to process transaction values outside of these ranges. or element either not found, or present more than once. Until I get a response, is there anything else that I could be looking out for? Can I tell police to wait and call a lawyer when served with a search warrant? rev2023.3.3.43278. An active transaction with this VendorTxCode has been found but the some data fields are different. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. The CardHolder field in the transaction registration POST can only contain up to 50 characters. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. The Transaction was cancelled by the customer. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. You are therefore unable to perform any further refunds against the original transaction. The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. You can only return reports at monthly intervals. The supplied is not available on any merchant accounts associated with this vendor account. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. The Authorisation has been declined by the bank. The start date that you have selected is later than the current date. Card number validation is required for payment processing when a customer presents a card. This URL must be http:// or https:// and be no more than 255 characters in length. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. System boots fine with secure boot off. This URL must be http:// or https:// and be less than 255 characters long. This field can contain up to 10 characters. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. The email address provided was not recognised by PayPal. The BillingAddress and BillingPostCode are required. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Any current video adapter will meet this spec. This thread is locked. The card is a Visa Electron or pre-paid Visa Debit card. You will need to check your code to ensure that you are not send more than this. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. The method specified in the Request-Line is not allowed for the resource identified. You will need to check your code to ensure that the field is sending the correct code. To review, open the file in an editor that reveals hidden Unicode characters. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. The card type you sent in the CardType field is not active on your account. The value, if supplied, should contain either 0, 1, 2 or 3. The Customer Name contains invalid characters. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. Similar results when you try and use an active card on the test.sagepay. This URL must be http:// or https:// and be no more than 255 characters in length. The Authorisation has been rejected by the Vendor due to insufficient authentication. The RelatedVendorTxCode value is too long. Any values provided which is not numeric will generate this system message. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. Please check the related transaction is a AUTHENTICATED transaction. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. If you receive this message, it means that the transaction has been successfully Registered. No further refunds can now be performed against the original transaction. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. A quick and smart technique to solve this issue would be to try restarting the phone in recovery mode. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. This system message is only generated if you are attempting a Manual transaction where you are sending the Auth code to us within My Sage Pay. 1) If video adapter firmware update is available, apply it. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. Any other values that are passed will result in this error message. You will need to check you code and correct one or the other field to fix this problem. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. To know more about the cookies used in this website refer to our Cookie Policy. Why is there a voltage on my HDMI and coaxial cables? You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. e.g. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. The Delivery Address1 contains invalid characters. Surcharge not allowed on this payment system. If the card being used is a newly issued card it is likely yet to have been added to our systems. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. The solution is just steps away! This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. 4021 : The Card Range not supported by the system. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. You must provide the first 9 digits of the card number in the field. The value which is being sent accross in this field is more than this. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. susan flannery daughter. The Related transaction is not an AUTHENTICATE. Step-2. The Vendor or Vendorname format is invalid. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Please provide different value. Values such as PAYMENT, DEFERRED, REFUND etc. This is a standard HTTP Error. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. vegan) just to try it, does this inconvenience the caterers and staff? So far the gatway has been working as expected with failed payments, showing a failed payment message on the checkout page as either the card was declined or the card range was not accepted. This field is numerical only and can only support values from 0.01 to 100000.00. A valid value is required,this must be value between 0 and 100000.00. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. The certificate must not be in the AT_SIGNATURE part of a container. The Vendor Rule Bases disallow this card range. The simulator saw the Vendor Name ''. To learn more, see our tips on writing great answers. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). Any URL's which are longer will generate this system message. This can be used to describe the goods being purchased or the nature of the transaction. The line item amount details do not add up correctly. Why is this sentence from The Great Gatsby grammatical? The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. You can follow the question or vote as helpful, but you cannot reply to this thread. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. You cannot set the administrator password using vspaccess. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. A VendorTxCode has not been provided within your transaction registration. No further action required. Thank you for your reply. No further action needed. Selecting this option will clear the SD card in a few seconds. TransactionType of the related transaction is not supported for this operation. Fraud screen detail does not exist for this transaction. The DeliveryFirstnames value is Too long. If you preorder a special airline meal (e.g. You will need to enter the CV2 or card security code on the payment pages in order to continue. This URL must be http:// or https:// and be no more than 255 characters in length. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. The RelatedSecurityKey does not match the original transaction. If the monitor page indicates that there are no issues, please contact us for more information. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The ReleaseAmount larger the original amount. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. The Contact Number contains invalid characters. The check digit invalid. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. The encryption method is not supported by this protocol version. Sage Pay will then be able to add this card type to their card bin range. The payment can now be authorised and sent for settlement. 1 Answer Sorted by: 0 Check which environment you are using. The TxType field determines how the transaction will be processed by the Sage Pay system. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. Original transaction was not a billing agreement. 2. The VPSProtocol value is not supported by the system in use. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. Your transaction has been Authenticated successfully. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Check your code to ensure that you only use a fully qualified URL. An ERROR has occurred on the Sage Pay System. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. If you are providing a value which has more that 20 characters then you will receive this system message. The transaction would has failed due to the fraud rulebase which you have set up onto your account. This will be required if you have AVS turned on within your Sage Pay account. Your system should be storing this information and be retrieving it from your database when performing the above actions. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. The issue is normally associated when you are attempting to automate these actions. The Vendor or VendorName value is required. Try a different card" solved. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. The Card Range requires 3D-Authentication, its not supported by the vendor. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. If you do not provide this value, you will receive this system message. If you are providing a value which has more that 20 characters then you will receive this system message. Any value longer than this will generate this system message. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. The request to Cancel an Authenticated transaction was successful. Success! Refunds are not allowed for this payment type. The Card Range not supported by the system. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP Please try again. Cannot create the new user. The link is: http://www.sagepay.com/system_monitor.asp. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. You set up the length and range of card numbers that are acceptable for each card type. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. Only whole numbers of Yen are acceptable. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. This URL must be http:// or https:// and be less than 255 characters long. More than 50,000 rows returned. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. When the card number is entered into the Opayo system we use the range to identify the card type, and validity of the number before processing the transaction. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You may need to zero pad your ip address so that each number block contains three digits. The Transaction has already been Released. Overlaps with an existing rule. If this error message has only appeared on one transaction, then please retry the transaction again. Your deferred transaction was Aborted successfully. b: Click on properties. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). The Transaction type does not support the requested operation. 3D Secure rule not added. The amount field you are passing through is invalid. The Billing Address1 contains invalid characters. If a card StartDate value of 1509 was passed this would generate this error code. whose number you've supplied in the CardNumber field. Surcharge value for percentage cannot be greater than 100. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. A valid is required. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. Please refine the search. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. You have entered an incorrect value for the card security code which is invalid. The request to ABORT a deferred transaction was successful. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). The Failure URL value will need to be provided within your crypt string when posting your transaction registration. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. The Delivery Firstname contains invalid characters. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. Facebook devised a manual payment system to address the problem. Please contact support@sagepay.com if you need this reset. 3D-Authentication failed. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. The transaction can not be repeated. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. Explanation: The card number you have entered is not supported as a card type on the Opayo system. The StartDate is in the future. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. 3D-Authentication required. Invalid request. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. The given vendorsurcharge cannot be found. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 Please try a different card. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account.

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