straight talk customer service

Corporate Advocacy Program: How to repair your business reputation. Dial *#06# on your phone to find out what it is. Calling customer support is useless. Only for personal use. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The 2nd person wanted me to scratch off the pin on the data card. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Now Im sitting here on hold again for over 20 min now. We will get back to you in a few minutes. Customer service gives no true resolution to the issue. Its location on this page may change next time you visit. Press 1, then 5, then press # three times. WebOverview of Straight Talk Wireless complaint handling. Long time customer of Straight Talk. Straight Talk also sells cell phones in their physical stores and also on their website. After converting to the Verizon sim, my line has shown "inactive" for weeks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. My phone service is not working. There's no kind of help or communication to help at ALL. I even asked them if I would get resistance from the store and they insured me it would be fine. Help is just text away. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. All rights reserved. This is your device's unique identification number. WebStraight Talk Home Internet service available in select areas. All rights reserved. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. They refuse to credit my account and are charging me full price for another month without the service I paid for. Once there, you can enter your mobile number to check your Service End Date. Im so mad right now. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. All of a sudden my phone stuck in sos mode. Get immediate Straight Talk support from HelpOwl.com. I want to keep the phone just someone lying to me like that is crazy. You can use our automated system or speak to a Customer Care Representative. 2023 TRACFONE. Went to walmart to buy a hotspot to get me by. There are many easy self service tips you can do to help you enhance your experience. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Jan 4th of 2023 lost all coverage and internet. This special promotion only allows one additional line to be added at a time. Here you will find answers to our most frequently asked questions! The next step is to activate your device and redeem your plan. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". We also highlighted some reasons you might want to cancel your Straight Talk services. F this company. The freaking phone isn't no good the button doesn't work. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Check your balance, refill or manage plans and phones with our. Tried again this afternoon, rep. was very rude and condescending. Unfortunately, they've lost our business going forward. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Find more than 137,785 complaints| Ripoff Report INSTALL NOW>>. Guess what! A month equals 30 days. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Be the first one to find this review helpful. Track data Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Enter your address to check service availability for your address. Yes, you may change your Straight Talk phone number. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. See 911 for details. By account information, we mean phone numbers, account numbers, login details, and more. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Unsubscribe at any time. on 2/28 at 12:51PM While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. Additional terms and conditions apply. The first rep. this morning said he'd call me back on my cell right off. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. I guess you get what you pay for with the cheap service!!! You have until DATE to complete the activation or you will lose your spot. WebTell us what your question is about so we can direct you to the best team to help you. I will be looking for another pre pay service with hopefully much better customer service! WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. What are the reasons for cancelling the Straight Talk service? If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Please wait an additional 24 hours and try the test call again. Get fast shipping and top-rated customer service. Find another carrier. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I am beyond sick of straight talk!! WebGet rewarded with Free Service at Straight Talk Rewards. > Understand My Bill. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. I can't get pictures in my texts and they are no help after days of taking to them. Harris Teeter. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. And should that be the case, you might want to cancel. They lease service from AT&T, Verizon, T-Mobile or Sprint. Hopefully I can get them to unlock my sim so I can switch to something else. Text 611611 to check your balance, get refills and much more. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. You'll see a list of merchants you've subscribed to. I can call my son in Maui. How do I know I can trust these reviews about Straight Talk Wireless? Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. I asked what request and he said that the ticket was closed and there was nothing else he could do. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. I always get great service and customer service is great. So if thats what you want, feel free to explore it. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. To use this option, simply visit the Straight Talk official website. You will need to perform a separate checkout for the items in your cart. Your Privacy Choices. I spent HOURS on the phone with customer service getting the same answer every time. I called customer service multiple times only to have the call dropped each time. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." So even if you wanted to keep your phone number it's impossible until THEY update their system. I reset network settings. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). BACKGROUND APPS: Turn off apps running in the background. Message and data rates may apply. I bought a sim and plan from them at Walmart for $35. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Click Submit'. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Have a Straight Talk question? Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. So I'm out money with no phone or service and thus far no solution offered. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Have question about your phone or service? Forget about data limits! Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. No international roaming allowed. Conveniently this happens while Im broke down in the middle of road. I resisted but they insisted they needed the info and there would be no problem. Straight Talk is committed to providing our customers the best customer service. We use dedicated people and clever technology to safeguard our platform. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. I would leave 0 stars if I could. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Your System Sucks. Please keep sharing your experiences so we can continue to improve this free resource. Check running services and close unnecessary applications. I have been a customer for about 7 years (with 4 phones/lines) in my household. WebWho can I contact if I am having issues with my Phone Service? @PBQB523 Focusing on our quality of customer service is our priority. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. This whole situation is f*cked up and I dont know what to do. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. If you paid for their service in advance, you are entitled to a refund. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. I have purchased my plans by the year for long time as well. I then told him that we would be leaving Straight Talk before the weeks done. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. This company and the people who work here are so horrible. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Thank you, you have successfully subscribed to our newsletter! So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Rates are subject to change without prior notice. service. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Anyone can write a Trustpilot review. It's the most convenient way to manage your service. Here are 8 tips for writing great reviews. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Walmart rep asked my address then recommended ST home internet. How Do I Activate My Straight Talk Phone? When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Transferred my friends number and now both phones are not working! BasicTalk 911 service operates differently than traditional 911. Straight Talk is one of the leading wireless carriers in the United States. Wasted half a day! How Do I Check If There's Straight Talk Coverage in My Area? Copyright 2007 - 2023, ContactHelp.com. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. There wasn't one person that I spoke with that even cared. WebStraight Talk is committed to providing our customers the best customer service. He hung up. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Asked for a supervisor and was told they don't transfer calls. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. About 5 hours later, I had not received the label via email, so I called back. That dirty freaking bad customer service is awful at Straight Talk. Concerns about data usage are often reported by users. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. MOBILE WEBSITES: Access the mobile web site version of your choice. I got the box and a 1 month data card. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. Press # three times. Straight Talk has continued to offer quality services since launching a few years ago. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. I am very angry. Calling Straight Talk back may result in you getting a representative who is able to help you. HIGH SPEED INTERNET REQUIRED. After setting the sync settings, emails will begin displaying on your phone. Copyright 1997-2023 Ripoff Report. Your Straight Talk phone uses the towers from one of these four networks. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. I had a fraudulent charge on my credit card account from Match.com. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. I never was able to get one. After installing it in my phone it said SOS for the cell signal. Switch "Screen Timeout" to the lowest setting. Just a Philippine call center that is undertrained and could care less to do their job. Depending on location, powered by 5G or 4G In total, Straight Talk has 4 phone numbers. All rights reserved. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. You will need to perform a separate checkout for the items in your cart. Calling customer support is useless. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Enjoy reading our tips and recommendations. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. You may have called before the Customer Care Center was able to Activate your phone. r/StraightTalk 2 yr. ago. Privacy Policy. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. You can contact us at 1-877-430-CELL (2355) to change it. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. They are a SCAM!! RATES EXCLUDE INTERNET SERVICE. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Straight Talk: Call 1-877-430-2355. After spending over 2 hours on hold they disconnect me. I am a prospective customer of Straight Talk. You can call us directly and we will help you. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Yes, as long as Straight Talk provides service in that zip code. Unacceptable. He just did want to do it. Simply let him/her know that youd like to cancel your Straight Talk service. WebSearch consumer complaints, reviews and information about straight-talk-.com. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. How those businesses take care of those complaints is what separates good businesses from the rest. You can now share news articles on your favorite social media channels. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. They wanted me to buy another cheap phone to keep my number. Text 611611 to check your balance, get refills and much more. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Who is ED Magedson - Founder, Ripoff Report. But you have exceeded the number of items allowed per order. Or who knows as it was not freely shared. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I bought a service plan before my service cut off. They are crooks and will not help! The service was great and I never had an issue that caused any inconveniences. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. WebSearch Newegg.com for iphone 6s plus straight talk. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. File your review. When using this App, standard data rates may apply. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. We also ensure all reviews are published without moderation. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Is it possible to keep my Straight Talk phone number after canceling? I told all of them the error I got. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. How Do I Purchase a Plan with Straight Talk? It goes against our guidelines to offer incentives for reviews. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Your new Straight Talk will be ready to complete activation when your old phone stops working. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Please visit our 611611 Page. Calls must originate from the US or Puerto Rico. Find out how we combat fake reviews. You have exceeded the amount of items allowed in your cart. > Sign In / Reset Password. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. I asked for a manager or someone that could do something. There's a problem. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM!

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