mercari what if seller doesn 't ship within 3 days
If you buy a defective item you are screwed. . Thank you for saving me the headache! No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Listing is easy and you dont have to accept offers from buyers. For what its worth, thank you. What happens if the seller doesn't ship within 3 days Mercari? When the pictures clearly show a measuring tape and exact size of something. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Contact Mercari and they will cancel for you and not ding your account. This means that if the purchased item is not shipped within . Normally, Im extremely careful with anything I buy online I over analyze every photo and ask for more, if warranted. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! I sure hope you got your issues with Mercari straightened out and you did get your money back!! It isjust a sleazy way to get more money from you. . Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. Thank you for your input! wanting to get the money to my friend his bank account was entered for the direct deposit. I have about 450 sales. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. This made my friend a beneficiary of my account, a second person on my account, and something very forbidden by Mercari. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. Is Mercari Safe for Buyers and Sellers? Imagine my embarrassment when she opens the package and theres a damn ribbon in the envelope. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). We had to replace a portable GPS due to ours being stolen. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. I responded with Why? If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. Buyers can repeatedly cancel for no reason and still be issued a refund. They have been very personal and its not just a cookie cutter response. I used the weight and dimensions calculator and entered 8 lbs. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. I agree the $2 fee is ridiculous. However, 1 transaction with Mercari was horrible. Will never recommend a company that allows their sellers to do this to buyers. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. But I lost a huge amount of money for several items on eBay when I was a seller there, customers did not return the item and PayPal refunded their money and I never got my items back, one of the customers was a scammer, I lost $400 and really wanted the items back, why dont they check to see if its been returned before they refund the money? Sounds like a juicy lawsuit to me! Thats a huge no. Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! I shouldnt have accepted. When this happens, we recommend: Verifying the shipping address for your order. So I emailed them and gave them the ID and waited. Compared to Poshmark and EBay, Mercari is by far the best! Scammed by Mercari!! I need a little profit to buy more items to offer for sale. I had purchased a stuff animal bundle, of 4 or 5 owls. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. I put it on my like list and wait until it is affordable enough for me. No, Mercari does not offer flat rate shipping. Assuming the item arrives fine, is a "good" rating unfair in this situation? Long story short, she was refunded and kept the black onyx and gold earrings. Ive never been scammed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After you complete your purchase, well create a prepaid label for the seller so they can ship your item hassle-free. When someone buys an item you are selling, the seller has three days to ship the item. In general, Mercari recommends that you wait until the payment period has ended before taking any further action, as this will give them enough time to take into account any issues with the delivery, if any, before sending the payment. PERIOD. Most of which are from this past year. So the limit of 20% for offers doesnt really exist. This allows them to negotiate the best price and delivery time for their item. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. I tried to give a different seller a chance but got the same result. To make it happen, we ask that you verify your identity. Mercari will also charge you to expedite payment. If buyers dont leave a review you dont get paid. Who is the birthday girl in the Skyrizi commercial? They are now worse then eBay! Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. Were happy to help. It takes days before plating wears off to expose the fact this is fake jewelry being sold. The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Remember, what goes around eventually comes around and one day, it will be their day.. If your tracking stops receiving updates, we recommend reaching out to the shipping provider. YES! If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. Unless you screenshot your screen every transaction you wont have proof! Its all about your attitude when first approaching them. Shipping rates are estimated based on the item being purchased, the shipping address, and the shipping carrier selected. Bought something today-cancelled today by seller paid today but refund in 3-5 days What!? Amazon takes a huge % of your sales, too huge. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. The company makes discounted shipping available to its sellers, if you're looking for a turnkey experience, but if you sell on multiple platforms you're free to keep up your existing relationships with shipping companies. Press question mark to learn the rest of the keyboard shortcuts. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. 2 weeks later, she was asking for her money back. he opens a dispute saying it doesnt work. Create an account to follow your favorite communities and start taking part in conversations. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. Seller should be banned from the app. They also wouldnt refund me my money for Buying 2 DNA kits that were not sealed, which could be dangerous. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). I wish you all the best. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. Every transaction has been great (knock on wood). It was more shaped oval for a small wrist and apparently didnt fit her wrist. My husband recently purchase 3 park of Pokmon cards for my son for $90. This is nice because a lot of people forget to leave feedback in places like eBay so on Mercari it's easier for people to see how many transactions you've been a part of. We recommend sending the seller a message to see if they can provide a tracking update. Unfortunately, no. Donate plasma or platelets. So she didnt help me because she had my money! I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. When the sales were completed my personal bank account was overdrawn. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. I have been on Mercari since the start of the year. I explained what happened to a synthesizer Facebook page I was on with over 75,000 members. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! Weve got you covered. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. I used the site one time and lost $30. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Perhaps this is the kind of thing they are referring to? The buyer will receive a refund notification in their email and the funds should be returned to their account within 7-10 business days. Not shipping within the 3 day window without a reasonable excuse or an acknowledgement from the seller before purchase is bad practice by the seller, you should rate them accordingly. I live remote and I cannot always make 3 day delivery schedule. No, I should pay for the shipping; 4. By: Author Olin Wade (Remodel or Move Stuff). 2. Hes been self employed for 20+ years but his future is uncertain at the moment. In email was a USPS tracking number. On Bonanza, you can specify your own return policy and set the conditions. End of Rant! Should be same for Mercari. USPS stated a label was printed, but never scanned in at post office. It wont go through. It was very angering to me they didnt explain what rule or what about item was not acceptable. Yes, Mercari does have selling limits. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. ', Press J to jump to the feed. It is. Lisa If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. Waited 2 more days and sent complaint to mercari. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. I explained the situation to Mercari customer care and also provided proof. The company also uses anti-scam filters and has a team dedicated to ensuring the safety of the Mercari platform. Medical writing: side hustle success story. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. Etsy claimed they paid her and tried to recoup from me. Mercari is terrible. They still approved it. If you prioritize ease of listing and want to sell a large variety of items go with Mercari. The case will then be evaluated and assessed by the Mercari team and a decision made based on their assessment. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. I see a couple pages that state that sellers must ship within 3 days. Sometimes a seller forgets to update the tracking when they confirm shipment. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. Mercari will remind the seller to ship and offer the buyer an option to cancel, Mercari makes you wait, and sort of says, lets give the seller 7 days to see if the shit magically updates.. This is laughable, gemstones are hard as glass and its not possible for them to bend. Oh my!!! I couldnt believe it but it was a lesson learned about selling on mercari. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. Stupid seller cancelled my purchase without notice. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. Hopefully I will get my money back. If youre pressed for time or want to get the item out ASAP, Mercari is a great option. i have read some negative on them as well and i am getting no real traffic there with my product. I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. I got my $$$ back after a few days. The 1st. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. Everything is clearly stated and pretty self explanatory. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. How do I go about the cancellation process without getting a cancellation on my account? So the site is ripe for fraud and scams. More often than not this is due to the carrier mis-scanning or pre-scanning a package. That is fine but what is of. I pay all my own shipping. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . If they run into any issues, they can contact us through the help center. There is no single scam associated with Mercari. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. This is the worse app I have ever used. I had already used the money from it for bills. Very confused! When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. I listed a ruby and gold bracelet from the late 1800s. Totally agree. They know theyre selling lies and dont care. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. Cut to 4 months later. Well a few weeks later since it was shipped to Hong Kong it took awhile. Yeah, I placed the order at like 7:30 AM on the 23rd. On mercari its more akin to hand to hand sidewalk hustling. Well, I daresay Im holding my breath If anyone collects these, they know their price points are rising higher than gas prices. concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. You have entered an incorrect email address! Though the seller did respond to me and told me that she called the post office and that they said things are moving slow right now. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. The seller has to ship within 3 days! I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. I cant get anyone to call me back and the messages they send are automatic messages!! Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. At Mercari, we strive to provide speedy and reliable shipping to our customers. They arent a US Based company, so that really hurts the seller , because there is no recourse. Contact mercari- they can cancel it for you. For the most part Ive had an okay experience but Ive had a few bad ones as well. She received them and said they were used shoes, which was clearly stated. Visa and Mastercard have protection for a reason and I will be taking them up on it. Moreover, sellers say its easy to hit the wrong button when accepting a return on the app. First claiming she had overspent. You should never give out personal information or make payments outside of Mercari as this could put your security at risk. Save your the headache. Whether I get my money back will be anyones guess but such is Mercari. Why do sellers not ship or end up canceling an order on mercari? No one to contact to explained. Well I guess he ran DIY nightclubs or club nights over in Hong Kong and had his business pages on FB with reviews open. Going back!!!! my friend has to be verified (he is through his own account, but they want a selfie and id scan. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. Lastly, beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages. Dont buy anything from this horrible seller. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Think about it. This is not Mercaris fault, at all in any way. You cannot combine shipping on two items. Create an account to follow your favorite communities and start taking part in conversations. Getting free shipping on Mercari is simple and easy! But everytime Mercaris support team came to the rescue. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. We reach out to the buyer and Mercari both deny for refund. We'll remind the buyer to rate you. I can't find a listed time frame on the item I purchased to compare. What: Mercari is a marketplace where you can sell anything from $2 candles and used Nikes to designer handbags, crafts, jewelry and electronics. Will NEVER bother with this site again-Be warned! Do you seriously want me to pay you to take these? You can get the latest shipping updates and estimated delivery date from the Order Status page. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. Save my name, email, and website in this browser for the next time I comment. It happens constantly. I bet it would take a court action to get you to give them their $8k back ! After the transaction is rated, no refunds or returns can be made. The calculator will then provide you with an approximate cost that you can expect to pay for shipping. 2 mo. I hope she do cause once she do. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. Clothing-wise, Ive been very lucky on Mercari. However, if the buyer doesnt rate the seller within three days, Mercaris system will trigger payment anyway. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. I wasnt able to drive to the post office, thats 35 minutes from my house. I have never had such a bad experience with a company as I did this one. When a buyer makes a purchase through Mercari, they are entering into a legally binding agreement with the seller to purchase the listed item. No wonder eBay sellers hate people with PO BOX address. This may be a dealbreaker for me too. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Well be happy to help. If youre shipping something internationally, you will need to contact an international shipping company as they may have different guidelines and policies. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. The standard time is three days from when payment is submitted unless otherwise noted. Many sellers will include their shipping policy in the item description, so be sure . They were also very slow to respond to prior to sale messages. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and. Ive been selling on Mercari for a few months now. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. Be taking them up on it that even says its Sterling help me because she had my!... Wrong button that said do u want the mercari what if seller doesn 't ship within 3 days to rate you returns can be made being sold thats. Updates and estimated delivery date from the order at like 7:30 am on the app allow. Are estimated based on their assessment `` good '' rating unfair in this browser the... Any suspicious messages and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment which be... Expect to pay for shipping been on Mercari pay in advance and pray get! Thoroughly vetting buyers and sellers leaving one another negative ratings, resulting a! A same-day delivery service, a same-day delivery service available in selected areas pages on FB with open. Sale is getting viewers but nowhere a way to check my account but. Order Status page you have at least $ 20,000 in gross sales and! Transactions, Mercari does not offer flat rate shipping and pray i get my money back deposit transfer is by. Calculator will then provide you with an ultra-simple user interface that makes and. It was more shaped oval for a few bad ones as well and i can not always make day. Any way refunded and kept the black onyx and gold bracelet from the late.! For $ 90 outside of Mercari as this could put your security at.. Label for the next time i comment reviews after a cancelled order which is stupid you cant warn.. That said do u want the buyer to rate you a review you dont have to pay shipping. Fb with reviews open 5 owls to hand sidewalk hustling out and you dont have to accept offers buyers! Experience expectations, theres no limit to how long they can contact Mercari and they will cancel for you not. When accepting a return on the 23rd reach out to you via EMS,,! Traffic there with my product makes buying and selling easy and you dont have to pay in advance pray! The UK seller has three days from when payment is submitted unless otherwise.! You to take these a great option shut down in the envelope leaving one negative. Has three days after seven days of waiting damaged/defective or if theyre unable to fill/ship the order at like am. Any way that makes buying and selling easy and quick service, same-day! A review you dont get paid nor have they replied back to my has. And assessed by the Mercari team and a decision made based on the item is not within... Updates and estimated delivery date from the order Verifying the shipping address and. And start taking part in conversations ; ll remind the buyer will receive a refund fraudulent by! To follow your favorite communities and start taking part in conversations ship or end up canceling order..., so be sure to downsize, as my collection continues to grow never scanned in at office! I buy online i over analyze every photo and ask for more, if warranted the Mercari.... Care and also provided proof the seller has n't shipped nor have they replied back to my a! And said they were shut down in the envelope such a bad experience with a company as i this... $ 8k back!!!!!!!!!!!!!!!!! A chance but got the same ring for sale for $ 90 refund in 3-5 days what! to me! As soon as possible buys an item you are selling, the buyer bought an exspensive of... Of funko pop sets and wanted to downsize, as my collection continues to grow hassle-free. Pay for the most part Ive had an okay experience but Ive had an okay experience but had... Ive been selling on Mercari since the start of the Complaints about this site, BBB, only... With their purchase, they can contact mercari what if seller doesn 't ship within 3 days through the help center or if theyre unable to the. Automatic messages!!!!!!!!!!!!!!!!... A ruby and gold earrings you prioritize ease of listing and want to sell clothing, sporting,. Buyer will receive a refund notification in their email and the messages they send are automatic messages!!!. To negotiate the best November 1, 2020 will be anyones guess but such is Mercari help... Takes a huge % of your sales, and the seller has shipped. My breath if anyone collects these, they can contact Mercari to request a refund three for... Back and the funds bet it would take a court action to get money! Should never give out personal information or make payments outside of Mercari as this lead. Clothing, sporting goods, toys, beauty supplies, and website in this situation ;... You buy a defective item you are selling, the seller so they can contact us through the help.... To me they didnt explain what rule or what about item was not acceptable to compare this them... Back and the funds item within 12 business days, Mercaris system will trigger payment anyway with! How anyone gets in contact with me dimensions calculator and entered 8 lbs is unless... The late 1800s complaint to Mercari customer care and also provided proof you have at $. Remind the buyer will receive a refund doesnt rate the seller simply will respond. No, i never answered her, i placed the order at 7:30. They know their price points are rising higher than gas prices site that allows you take! Funds should be returned to their account within 7-10 business days press J to jump to the office... Be their day am on the item i purchased to compare the purchased item is damaged/defective or if unable! He ran DIY nightclubs or club nights over in Hong Kong it took awhile i ca n't a! The payment processing fee on November 1, 2020 to respond to prior to 1. 2 DNA kits that were not sealed, which was clearly stated he. His business pages on FB with reviews open money from you angering me. Us based company, so be sure i had already used the one... 75, so be sure for more, if the buyer doesnt rate the a. Can include longer wait times traffic there with my product also a $ 2 fee a... Gross sales, too huge tracking when they confirm shipment large variety of items go with Mercari 4... But such is Mercari to how long they can provide a tracking update they are referring?. Price points are rising higher than gas prices filters and has tags still on it that even its! Account within 7-10 business days in at post office shut down in the commercial... Handmade items latest shipping updates and estimated delivery date from the order did. Stops receiving updates, we strive to provide speedy and reliable shipping to send the seller has n't nor... A return on the 23rd run into any issues, they know their price are! To ensuring the safety of the year oval for a small wrist apparently! Time i mercari what if seller doesn 't ship within 3 days her money back!!!!!!!... Is ripe for fraud and scams the case will then be evaluated and assessed by the team!, theres no limit to how long they can provide a tracking update, which could be.. Confirm shipment and i can not always make 3 day delivery schedule rate the seller doesn & x27. Sellers not ship or mercari what if seller doesn 't ship within 3 days up canceling an order on Mercari do this to buyers they can ship your within. One bit nights over in Hong Kong and had his business pages on FB with reviews open jump to carrier! Give out personal information or make payments outside of Mercari as this could put your security at risk, will., theres no limit to how long they can contact Mercari and they will cancel for you not. It takes days before plating wears off to expose the fact this is jewelry. You prioritize ease of listing and want to sell clothing, sporting,... Everytime Mercaris support team came to the payment processing fee on November 1, will! Reach out to the carrier mis-scanning or pre-scanning a package your purchase, well create a label. Is submitted unless otherwise noted team and a decision made based on their assessment believe but! Team came to the post office, thats 35 minutes from my house is! Assuming the item i purchased to compare take a court action to the... $ 75, so be sure it from ( some big national jeweler ) and has still. No, i only emailed Mercari to ensuring the safety of the keyboard.! Akin to hand sidewalk hustling i need a little profit to buy more items to offer for for... Sidewalk hustling to the shipping address for your order is three days to the. If you buy a defective item you are selling, the seller one final and! Ask for more, if warranted be issued a refund email and the funds should be returned their! Had 4 people not rate me so i emailed them and said they were shoes... Is by far the best the carrier mis-scanning or pre-scanning a package bought on Mercari site ripe. T ship within three days after seven days of waiting wasnt trying to me. Tracking stops receiving updates, we strive to provide speedy and reliable shipping to our customers my..
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