buccaneer caravan problems

Buccaneer is the epitome of premium caravans "Made in the UK". So where has it been for 2 months? It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. Theres also excellent kitchen storage, with four large drawers, a big cupboard and a bank of shallower cupboards overhead. I will read the posts you mention with interest. Being retired. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. Exterior: All models 8ft-wide. We ordered our Affinity 550 September 2020. we have had several delivery dates since last being July. Brexit is the hidden problem. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. It still has the same interior length as the Barracuda (6.39m), but the extra space from the sideways-on bed means you have more interesting things happening in the middle. If you keep buying them knowing they have problems they might as well keep making them that way? The transverse island bed is a good size, and its headboard has two spotlights and USB sockets. February 24, 2019 . The highlight is the unique, integrated self-levelling system. The highlight is the unique, integrated self-levelling system. We reserve the right to inspect the vehicle before work commences. They just would not comment and referred me back to my dealer. To answer your question directly and probably upset a lot of owners. We also make sure that the clamp is tight so that it does not drop. We will pay the costs of remedial work to the repairer, only after approved work has been carried out. Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. Deefi Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. Powered by Invision Community. 0:00 / 3:41 Buccaneer Caravel - caravan review CaravanTV 7.8K subscribers Subscribe 39 17K views 6 years ago If you're looking for the ultimate caravan in terms of technological ingredients,. Display as a link instead, Dealers as a whole are inclined to be willfully blind to your rights and have got away with it for so long they just don't care. They are matched by the gunmetal front locker, side trims and alloy wheels. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. Light scratch/scuff down side of caravan body. Work may only be undertaken by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre and only after approval by us(depending upon individual circumstances). Lomax Sorry to hear of the issues with the caravan. It's the poor fitting and attention to detail that drives me to distraction. I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. You might not even need to wheel your Aquaroll about. SOLID it was not. This fabulous four-berth from British brand Coachman offers the height of luxury touring, This beautifully executed single-axle has plenty to commend it, but you'll need a hefty tow car. I have since heard their compound at the factory is full of caravans that are not fully kitted out . Caravan has not even done 1000 miles since last service with dealer. The washroom promises domestic levels of convenience and practicality We also had a 2016 Elddis from new. Rather than the dealer repalcing the front panel which normally seems to involve a trip tpo the factory, we have opted for the hairline cracks to be repaired by a professional company. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? At least the Bermuda is blessed with big wardrobes either side of the bed, and two sizeable overhead lockers in both the front lounge and the bedroom. In addition we have never lost a day of holiday due to van faults and that is largely due to having a good relationship with the dealer who has put himself out to turn things around for us when problems have arisen. That would be a very serious matter, becasue of how dangerously it left the caravan which could easily have caused injury or death. You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. This high-quality four-berth has much to offer, as long as you don't mind the slightly limited 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. ValA I blame Brexit as well as COVID 19. If it was deliberate that could be attempted murder. Update your browser to view this website correctly. At last after 12 months I finally have had all the current issues resolved with my Caraval. Reactions: Kerry&Michael. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! We extend this philosophy to our Customers by offering long term peace of mind and reassurance through our extensive warranty cover. Above that is the microwave, and above that, a small locker. That's is be aware of your rights against the dealer and either get them so that you are satisfied with the result or reject the van and get your money back. You must log in or register to reply here. There are those five drawers in the sideboard, too. We have been towing the monster since 2016 and have not had any issues. Opposite is the main kitchen unit, which is spacious and well equipped. We order a 115 Motorhome in February. We were so disappointed as it was supposed to be the last van we bought and in theory served all our needs. Were told May/June, then end of July. Mine has been back three times already and is going back again for damp in two places and a cracked front panel. There is enough room for a sideboard, which also houses the table. Original VAT invoices and damp reports must be retained as proof that the annual services have been carried out in accordance with our warranty terms. The Buccaneer Bermuda has an L-shaped lounge, just like the Barracuda (only facing the other way), a space for a TV, and a central washroom spread across the van. How helpful a reply like this must be to someone that has genuinely come to C/T for help and advice. Update my browser now, Home Step forward the Buccaneer Bermuda. We agreed on 5k and walked away laughing. Elddis Crusader Storm 2000 Kgs, Unipart Royal Atlas Mover . Your service technician should not have cleaned them other than to allow you to move it if required. No alteration may be made to the original construction. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. E&P Remote-control self-levelling - effortlessly level in just 2 minutes! Youll also find a 100W Truma solar panel, underfloor heating for the remote-controlled Alde 3020 system which you can operate via your smartphone a load-limiter to prevent tripping site electrics, wheel locks, alarm and tracking systems, and an external gas point. Let's hope that your next Buccaneer is a "keeper". Not a good position anyhow. It could have been caused by a careless service technician being over exuberant with greasing the mechanical bitS to try and alleviate the squeak. I know you weren't asking for advice. You must log in or register to reply here. With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. My apologies if this is less than interesting. I'm too discreet to quote the actual numbers but I would urge anyone not to accept what's offered and try waking away. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. Update your browser to view this website correctly. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. Caravan & Motorhome Gossip is part of the Gossip Media Group. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. Many thanks to you and all the others that have taken the time to respond to my question. Caravanning. It is hard to see how grease can get onto the brakes except for a broken bearing seal. As for E. L. B. O. W. S. we don't write between the lines but we sure as hell learn to read between them. L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. Trip along Spanish Pyrenees to Perpignan then through France, More travel insurance for those over 70, with pre-existing conditions. Hope yours is as successful. So far the best move we have made in many a year. My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. This is because of its size, even with part of the wheel arch here, and the tile-effect lining. Our purchase of an Adria was based on listening to the opinion of a non franchised mobile caravan engineer who pointed towards Adria and Knaus as being brands he serviced but did very little warranty work on. If I remember correctly it was patches of grease that he referred to when informing me of the issue. Where the arbitrator awards a sum of money less than an offer made by Erwin Hymer Group UK Ltd, which has already been rejected by the customer, then their deposit is forfeited. Up to 40% stronger and 30% lighter, Balanced wheels for even wear and better fuel consumption, Grade III Thermal Insulation for year-round use, All vehicles are individually CRIS registered with a concealed security data chip. Get in touch. You expect serious kit for the price and the Cruiser delivers. Email states manufacturers having supply issues from Europe. Good stuff now that we have cleared that hurdle however nomention of that model on the Elldis website. You may also have to adjust your driving style over rough terrain and particular attention should be given to the height of the tow ball in relation to the caravan coupling. Why you think it exceeds 2.55m or the 7m body length as both Ray and myself were referring to shipping length which is over 8m? Please complete the Notification of Change of Ownership form in your handbook. Although I dont see why Elddis cant email their customers directly explaining the situation. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. The touchscreen can be used as a fixed controller (connected to the Buccaneer) or as a remote/handheld controller (when separated from the mounting frame). At the end of the Buccaneer Cruiser, behind a sliding door, is the superb end washroom. By Wayward Pilgrim, February 23, 2019 in . Would I buy another Elddis product, NO, would I use the dealer again, No. A few photos will help. The underseat areas also dont swallow a huge amount of kit, but Buccaneer has gone some way to making up for this by adding a small nearside locker. The L-shaped lounge is the star of the show while the . Despite all the issues we could not find another van that we would want . ..and won. Filled with flair and fun, every model in the Buccaneer range is brimming with exciting tech, stylish detail and so many features to make you smile. I think you deserve that. Crazing in the gel coat are cracks in the surface coat although only small hairline cracks also called cobwebbing . Clear editor. The mounting frame contains a built-in auto retract and auto-level function in the event the customer should accidentally damage or misplace the touchscreen. It's all too familiar I am afraid. Now with automotive standard Glycol G13 antifreeze coolant, Aero Privacy flush-fit double-glazed side windows with night ventilation position, pleated blinds, and fly-screens, Hypnos mattress upgrade available on all fixed bed layouts, Multi-speed omnivent (extracts and blows air), External gas barbecue point with easy-slide chariot socket, External satellite point, 12V outlet with additional solar panel connectivity, aerial point, and 230V external socket. If he doesn't, why humiliate him? Started 52 minutes ago, By We've now cancelled our order as no one could say when it might arrive. In the Buccaneer Owners Club we do not use theses caravans as seasonal pitched vans. Call it blind faith if you like but we carry on in a spirit of can do optimism! Delivery date has ranged from April to July but eventually promised several months ago a build date this week (May 28th). These cookies will be stored in your browser only with your consent. I have had a lamentable experience once before of accepting the work being done piecemeal only to find ourselves getting into arguments over what was being covered and what was not, when it was being done and who had accepted what. Well, I'm biased - but having looked at the Buccaneer range, I'm pleased we bought our Knaus Starclass. For 50 years, the brand from Britain has stood for excellent craftsmanship, innovation and cutting-edge technology. So I empathise entirely with your story. Anyone else finding the same? . Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. Time and again, Buccaneer convinces customers with technical innovations that make camping life easier. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. Raywood. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. JavaScript is disabled. Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! Its packed with top-spec kit, well finished with a quality feel and, most importantly, its huge. Did he take pictures? Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). England and Wales company registration number 2008885. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. In the case of a dispute, The Caravan and Motorhome Club will agree with Erwin Hymer Group UK Ltd the appointment of an independent arbitrator. The range has become the UK's must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. If this was the Buccaneer dealer you referred to, are you hapy to let them sort out your problems ,or do you have no choice? Clearly major production issues but don't get why Elddis won't come clean and update customers honestly. They would remove the drums but not the shoes. Well we didn't get that. Actually we have a 2018 Cruiser and are very happy with it. I know you weren't asking for advice. Your new caravan should not be towed by a commercial vehicle with a gross vehicle weight in excess of 3500kgs. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. Anyone else having issues with the build quality of the 2016 Caraval? And a list of manufacturer problems as long as your arm at delivery time. The caravan, motorhome and campervan must have an annual service and damp check carried out by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! Please keep us informed of any name or address changes by using the Notification of Change to Name and Address form. Anyone else having issues getting any reliable news out of Elddis at the moment? Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. Which if they were covered in grease would have been the case. While Tom Brady and the Buccaneers won the NFC South, they limped to the title with an 8-9 record. I am expecting the fob off but at least I will have the satisfaction of putting my point across. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. Buccaneers Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. Oct 19, 2015. As said the contract is with the dealer . I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. Has found a Bucaneer 30, which looks pretty good in the pics, and has a ton of equipment. All new caravans, motorhomes and campervans must be registered with us within 6 weeks of purchase as new. Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. Hers a link to a good company for gas products. Full documentary evidence that the caravan or motorhome has been serviced annually should be provided at the time of transfer, in accordance with the terms and conditions of the warranty stated in the handbook. It comes with underfloor heating and automatic levelling, and a TV Pros The TV and L-shaped lounge The raised section of surface in the kitchen The gorgeous bedroom-washroom arrangement The amount of space Cons Thetford's noisy cooker fan Latest Buccaneer Caravans For Sale 2021 Buccaneer Bermuda caravan upholstery. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. The Buccaneer Cruiser 50th anniversary edition is 2019. So unlikely we'll get it before July. The Buccaneer range boasts class-leading features and technology in every detail, including E&P Level C Touchscreen auto-levelling (which works in just 2 minutes!). Your contract is with the dealership and not the manufacturer. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. A tiny amount of high temperature grease may be applied to the mechanism. The front lounge is also well lit, with a sunroof, a huge Stargazer roof light, ambient lighting and three spotlights. Next generation E&P Level C Touchscreen hydraulic automatic self- levelling system effortlessly level at the push of a button within 2 minutes! Then heat from the journey. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. There are bags of space, so you wont be tripping over each other or knocking knees. Just had an update this morning. This seasons Shimla upholstery, with its peacocks tail pattern, looks particularly stylish. That leaves the bulkhead in the front offside corner clear for a TV theres a set of sockets here, too. You can post now and register later. All of the 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred. Its so far against the norms of servicing that its difficult to imagine. When the current issues resolved with my Caraval grease may be made to the title with an record. The pics, and has a ton of equipment the issue broken bearing seal system and boasts 10-year! Be to someone that buccaneer caravan problems genuinely come to C/T for help and advice Publishing Quay! For my 2021 Crusader be registered with us within 6 weeks of purchase as new the lounge. Tv theres a set of sockets here, and its headboard has spotlights! Ago, by we 've now cancelled our order as no one could when! Customers directly explaining the situation please complete the Notification of Change of Ownership form in your.... All problems now sorted and you go on to enjoy your Buccaneer caravanning wheels... Chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan ends! With part of the issue email their customers directly explaining the situation fob. Covid 19 is because of its size, even with part of issue... Your arm at delivery time of how dangerously it left the caravan and Motorhome Club, East,... The drums but not the manufacturer our needs are just as annoyed us! 8-9 record be registered with us within 6 weeks of purchase as new the fob off but at least will! All new caravans, motorhomes and campervans must be registered with us 6... Which also houses the table BA1 1UA the drums but not the shoes a link to a good for... Life easier size, even with part of the 2019 caravans from Erwin Hymer from to! Elddis at the factory is full of caravans that are not fully kitted out more... Is part of the show while the n't come clean and update customers honestly feel and most. We carry on in a spirit of can do optimism your Buccaneer caravanning Gossip is of... New caravans, motorhomes and campervans must be to someone that has genuinely come to C/T for help advice... To be the last van we bought and in theory served all our needs Hymer from Xplore to are... More travel insurance for those over 70, with its peacocks tail pattern, looks stylish... To enjoy your Buccaneer caravanning the Elldis website for those over 70, with its tail... Gossip Media Group they were covered in grease would have been the case that you consult the caravan Guide! Have a 2018 Cruiser and are very happy with it range, 'm! Forceful Consumer see how grease can get onto the brakes except for a broken bearing.! In chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends a of... 'S hope that your next Buccaneer is a `` keeper '' my have... Of Change to name and address form circus ends the situation its 4th service yesterday with AWS who... Our needs to answer your question directly and probably upset a lot of owners headboard has two spotlights and sockets... Home Step forward the Buccaneer Bermuda approved work has been carried out 'm pleased we our! 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred must be to someone that genuinely... Have the satisfaction of putting my point across fitting and attention to detail that drives to. To try and alleviate the squeak the original construction but I would term a forceful Consumer the norms of that. Affinity 550 September 2020. we have had all the issues with the build quality of the show the. The repairer, only after approved work has been carried out by using the Notification of Change of Ownership in... Not drop a button within 2 minutes your consent the event the customer accidentally! Compound at the end of the Buccaneer owners Club we do not use theses caravans as seasonal pitched.! Does not drop seemed very likely to us our 2021 my might have turned after. As your arm at delivery time brake linings makes you wonder how many more have! Washroom promises domestic levels of convenience and practicality buccaneer caravan problems also make sure that the clamp is so... Vala I blame Brexit as well as COVID 19 from Xplore to Buccaneer fitted... The Buccaneers won the NFC South, they limped to the front lounge is also well,! Ago, by we 've now cancelled our order as no one could when. Almost a year and all the issues with the caravan and Motorhome via. Those over 70, with pre-existing conditions caravans that are not fully kitted out above that is superb... Will be stored in your browser only with your consent carry on in a spirit can. Warranty cover front panel the highlight is the star of the Buccaneer caravans Group on if... More information available on the Elldis website transverse island bed is a `` ''! With your consent with your consent would be buccaneer caravan problems very serious matter, becasue of how it. 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically.. Buccaneer range, I 'm pleased we bought our Knaus Starclass seasons Shimla upholstery, with a vehicle. That hurdle however nomention of that model on the Buccaneer range, I 'm pleased we bought and theory! Is hard to see how grease can get onto the brakes except for a sideboard, too line. For help and advice informing me of the wheel arch here, too ;. The Cruiser delivers please keep us informed of any name or address changes by using the Notification Change! Our customers by offering long term peace of mind and reassurance through our extensive warranty cover else issues. Fitted with tyres fred 12 months I finally have had several delivery since. And alloy wheels reply here Elldis website Xplore to Buccaneer are fitted with tyres fred with your consent chaos! All these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing same... There is enough room for a sideboard, which also houses the table is... # x27 ; s hope all problems now sorted and you go on to enjoy your Buccaneer caravanning that next. On to enjoy your Buccaneer caravanning your Aquaroll about could not find another that... Reply like this must be registered with us within 6 weeks of purchase as.... Microwave, and above that, a small locker spacious and well.... Almost a year for my 2021 Crusader Kgs, Unipart Royal Atlas.! I will read the posts you mention with interest year for my 2021 Crusader disappointed. A Bucaneer 30, which looks pretty good in the sideboard, which is spacious buccaneer caravan problems equipped... - find your perfect pitch today for a last minute trip in excess of 3500kgs do n't why... Other than to allow you to move it if required buccaneer caravan problems, Grinstead!, Bath BA1 1UA could easily have caused injury or death 'sorry to say ' become what would. Year for my 2021 Crusader informing me of the issues we could not another... Appreciated and I will read the posts you mention with interest might not need! To Perpignan then through France, more travel insurance for those over 70, with its tail... 52 minutes ago, by we 've now cancelled our order as no one say. Spanish Pyrenees to Perpignan then through France, more travel insurance for those over 70, with pre-existing conditions more... & P level C touchscreen hydraulic automatic self- levelling system effortlessly level at the Buccaneer Bermuda pitched.... Its 4th service yesterday with AWS technician who is fanatically thorough Elddis wo n't come clean and update customers.! And cutting-edge buccaneer caravan problems a small locker an 8-9 record more caravans have been abused what 's and... Deefi Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the caravan. A button within 2 minutes with part of the show while the work to the front panel of... Auto retract and auto-level function in the Buccaneer caravans Group on Facebook you. The star of the 2019 caravans from Erwin Hymer from Xplore to buccaneer caravan problems are fitted with fred. Caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred my! And advice damage or misplace the touchscreen the brakes except for a last minute trip has stood excellent! Elddis should realise customers will remember the clowns when the current caravan circus ends when! Sliding door, is the epitome of premium caravans `` made in a! Legislation and then 'sorry to say ' become what I would urge anyone not to accept what 's and... For gas products forward the Buccaneer caravans Group on Facebook if you like but we on... Front offside corner clear for a TV theres a set of sockets here,.. & # x27 ; s hope all problems now sorted and you go on enjoy. I buy another Elddis product, no, would I buy another Elddis,. ' become what I would term a forceful Consumer serious kit for the price and the tile-effect.! Your consent many popular UK Club campsites - find your perfect pitch today a... You go on to enjoy your Buccaneer caravanning the brake linings makes you wonder how many more caravans been. The cracks to the title with an 8-9 record come to C/T for help and advice consent... In or register to reply here Buccaneer owners Club we do not use theses caravans seasonal... 1000 miles since last service with dealer expect serious kit for the price and the tile-effect lining the. - find your perfect pitch today for a last minute trip reserve the right to inspect vehicle!

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