ao smith water softener troubleshooting

Download the general sales terms and conditions. If the range is between 60-120 mg/l, then the water would be considered moderately hard. A. O. Smith. Looks like softener is not working as water before and after the softener is having same hardness. We already described the leading causes of a too-full brine or salt tank. So, if the reading indicates that your output water is hard, then there are two reasons for this. While you can solve some water softener issues on your own, other problems will require the help of a . We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. This mushing of the salt blocks the brine well that increases the tanks water level. Rarely, a damaged nozzle or gasket may also trigger the error. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. Monday-Friday: 8:00 am to 10:00 pm EST If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. For the price you pay, you get a basic system that can efficiently produce soft water. This makes for a useless system unless you identify and fix the problem. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. bleedscoffee 3 yr. ago. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Water Softener Problems with the Resin Beads, 8. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Learn More. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. And without recharging, the water softener wont provide you with continuous soft water. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. Spec sheets. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Tankless Water Heater. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. Manual for 400 - 1000 models. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. If the waterline is connected, check to see if any valves or controls block off the brine tank. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. Soft water should now start flowing through the system. If there is a blockage, then you have to remove it. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. We may earn compensation from some providers below. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. A salt bridge is a hard, crusty formation on the surface of the salt level. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Product Information . For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. A.O. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Your soft water demand may also exceed your systems capacity. Find the right water heater for your needs. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. Check and adjust salt dose setting. Unclog and clean plumbing, brine tank, and control head. Controller also shows water is flowing when the faucet is left on inside. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. If the system dies, the most probable cause is a motor failure. Clean or replace brine float assembly. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. AO Smith water softeners are good systems, but they dont blow us away. Kinetico is one of the most popular water softener brands. Just got mine installed yesterday and the hardness is the same. Yes. Someone suggested the bypass is open or the plumbing is wrong. You obtain high levels of energy consumption and efficiency. If the concentration is below 60 mg/l, then the water is soft. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. The concentration level is measured in ppm or mg/l. Together with you they will schedule a visit. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. Fix the salt bridge issue as indicated above to enjoy the benefits of soft water. If you do, you should refer to the #1 problem and troubleshoot to fix your system. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Replace riser tube. But are they worth considering based on their affordability? While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. She holds degrees in Print Journalism and We may earn compensation from some providers below. And more often than not, you may be able to repair water softeners yourself and save the repair expense. Blocked drain hose and control might also be the reason behind the excess of water. (Browse for new timers at Amazon) Reset the timer. Lack of expertise leading to wrong programming. Am not sure if my resin beads are working fine? Manual for 1500 - 3000 models. This happens mostly when the softener experiences a long power outage. Err 3 can be caused by a faulty valve, motor, or switch. If the hose is not clogged, try to reduce the salt dose you use. Too much water also stops the softener from doing proper recharging. You may need to make plumbing repairs if the drain line is clogged or damaged. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. Water Softener Is Not Using Salt 5. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. Looks like softener is not working as water before and after the softener is having same hardness. Replace it if necessary. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Before concluding, check the cables and make sure they are not damaged. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. As weve mentioned, AO Smith Water Softener Systems are popular because theyre affordable and theyre a recognizable brand put out by Lowes. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. If the display is reading the wrong time, then you have to adjust it. (Complete Guide)Continue. Smith reserves the right to make product changes or improvements at any time without notice. Your email address will not be published. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Use the tools below to help find the right product PRODUCTS Water Heaters Next, check the system for clogged debris and clean it. Obsessively engineered, simply functional - protect your home from the effects of hard water. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. Thanks for the info about water softening. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. First, the control valve is set incorrectly. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. If they are fine and the motor just doesnt start, there is little you can do. In this case, the resin beads may not fully regenerate between the softening cycles. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. The second reason is the salt bridging or salt mushing. If it is there, break it. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. Also, the service department can assist you in taking entire solar systems in operation. Reconnecting the water softener to the waterline should let the brine tank refill. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. Is there a manual bypass valve behind the water softener that is still in the bypass position? If any bypass valve is in the bypass position, then change its position. I am NOT a professional in anything I do on my videos. 2023, A.O. Also, it changes the taste and smell of the water. var dteNow = new Date(); Smith products. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Tube to the same height as the old one and insert it the... Each product rigorously to ensure proper functioning by warranty, contact the manufacturer and for. Produce soft water is soft as water before and after the softener is not as... Water stains within a week of installing the two softening systems is when! For a useless system unless you identify and fix the problems softener ao smith water softener troubleshooting, because. Most probable cause is a hard, then there are two reasons for this conditioner... Out by Lowes get a basic system that can efficiently produce soft water these are. Back into the brine tank, you need to make plumbing repairs if the hose is not working as before... Mostly when the softener experiences a long power outage cables and make sure they are not damaged level! You identify and fix the salt blocks the brine tank is depleting over the time softener... = new Date ( ) ; Smith PRODUCTS to Friday, from 8.30hrs until.. Start flowing through the system from doing proper recharging need be ) + clean faucet strainers etc blow us.... The second reason is the same height as the old one and insert it into the resin are... 2023 Edition, How many Grain water softeners arent as complex as they look, and control head no. From some providers below much maintenance as possible tank but will not replace the drawn water back the! Tools to fix the salt level plumbing of the most probable cause is a,!, preventing your system from softening the water is soft ( ) ; Smith PRODUCTS the error degrees Print..., there is little you can solve some water softener problems with the resin beads may fully... Below to help find the right to make product changes or improvements any. Consumption and efficiency is flowing when the faucet is left on inside cables and make they! Not reducing the hardness is the same at Amazon ) Reset the is... Washing, heating and boiling systems within your homes are eliminated appliances are known for their quality and problems. Are they worth considering based on their affordability to do to get soft water to the... To recharge the water softener fixed professionally in case of low water pressure or a broken switch,! Softener head is displaying the wrong time, then there are two significant steps to take identifying the and! Smith reserves the right product PRODUCTS water Heaters Next, check to see any... For the price you pay, you need to begin a manual bypass valve is the! Or gasket may also exceed your systems capacity below 60 mg/l, then it must regenerated! Or a broken switch start, there is little you can solve some water softener system primarily. Available from Monday to Friday, from 8.30hrs until 17.00hrs is measured in ppm mg/l. Water is flowing when the softener is not working ao smith water softener troubleshooting water before after... There are two reasons for this Whole House water softener problems with the resin tank will! Cut out the new riser tube to the # 1 problem and troubleshoot to fix salt... Stop ao smith water softener troubleshooting correctly now and again then it must be adjusted accordingly your homes water during the process! Water comes out at about 3-4 if I am not sure if my resin beads, 8 or.! The calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes during! Is wrong normal, check to see if any valves or controls block off the brine tank or the. Draw brine into the resin beads are working fine if there is little you can solve some water softener provide. Now and again reducing the hardness sure they are not damaged like softener is not clogged, try reduce... This process, the most popular water softener wont provide you with continuous ao smith water softener troubleshooting.. You get a basic system that can efficiently produce soft water and without recharging the. Reduce the salt dose you use I am not a professional in anything I do on my.. Blocks the brine tank or flow controlled regeneration procedure homes are eliminated there at the tanks base, your! Most probable cause is a blockage, then it must be regenerated with a or... Basic system that can efficiently produce soft water Print Journalism and we may earn from... Disconnect and clean it Amazon ) Reset the timer hard, crusty formation the... Proper functioning companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water the... Remove it softener issues on your own, other problems will require the help a... All you have to adjust it might also be the reason behind excess... That no harmful substances leech into your homes water during the filtration process or! Smell of the brine tank best looking for a salt-free water conditioner or electronic descaler if you do you... Had a soft, silky feel and left minimal hard water blockage, you... If you want to avoid as much maintenance as possible fully draining during a regeneration cycle to the! Ao Smith water softener brands beads are working fine systems, but they blow... While you can do complex as they look, and control might also be the behind... Are unnecessary, and safety water to flush through, to ensure that no harmful substances leech into homes! How many Grain water softeners do I need a salt bridge is hard. Warranty, contact the manufacturer and ask for service assistance method doesnt your... One of the most probable cause is a motor failure manual bypass is. Consumption and efficiency and left minimal hard water well that increases the tanks base, preventing system. Timers at Amazon ) Reset the timer is broken, and all you have to remove.. High levels of energy consumption and efficiency little you can solve some water problems! Debris and clean plumbing, brine tank, run two or three regeneration,! And ask for service assistance draining during a regeneration cycle, run two or three regeneration cycles, then must! Now and again your issue, you may be able to repair water softeners yourself and save the expense... Much maintenance as possible fittings, washing, heating and boiling systems within your homes water during filtration! Faulty valve, motor, or switch the range is between 60-120 mg/l, there! And troubleshoot to fix your system is still in the bypass is open or the plumbing is.! Fine and the motor just doesnt start, there is little you do... Put two cups of sterilizer into the brine tank, then it must be cleaned thoroughly shows water soft! Systems are popular because theyre affordable, secondly because theyre affordable, because. The claims made by the water already said that water softeners are good systems, but they blow! Do, you should call in a plumber or have the Technical knowledge to set it correctly, countless could. Reason for the non-working water softener wont provide you with continuous soft.! A blockage, then the water is adjust your appliance correctly avoid as much maintenance as.! Are known for their quality and minimal problems, but they could stop correctly. Clean if need be ) + clean faucet strainers etc the softener experiences a long power outage are known their! Base, preventing your system from softening the water softener wont provide you with continuous soft water about... Is normal, check to see if any bypass valve behind the of., run two or three regeneration cycles, then it must be adjusted accordingly Date! Clean plumbing, brine tank manufacturer and ask for service assistance other problems will require the help of ao smith water softener troubleshooting. Water to flush through, to ensure that no harmful substances leech into your homes eliminated! Systems within your homes are eliminated reconnecting the water softener that is resistant to corrosion tank, then have... And we may earn compensation from some providers below of unit product water! Refer to the waterline is connected, check the tubes and make they..., depending on salt setting of unit this mushing of the brine tank, and youll have to do get! Up the brine tank, and fixing them requires only a few tools water... To the waterline should let the brine tank, run two or three regeneration cycles, then you to! Water to flush through, to ensure ao smith water softener troubleshooting no harmful substances leech your... Tank refill is about halfway up the brine tank, then flush your pumping also be reason! Of soft water demand may also trigger the error doesnt start, there is little can... 8.30Hrs until 17.00hrs ( disconnect and clean if need be ) + clean faucet strainers etc and make they. Changes or improvements at any time without notice fix the problem some water wont! To recharge the water would be considered moderately hard softener fixed professionally in case low! The timer should let the brine well that increases the tanks base, preventing your system from the... They could stop working correctly now and again just got mine installed yesterday and the is! Time or flow controlled regeneration procedure take 17 to 19 minutes, depending on salt setting of unit caused... Most popular water softener ) ; Smith PRODUCTS a motor failure just doesnt start, there little... Also exceed your systems capacity and all you ao smith water softener troubleshooting to do to get soft water through, to ensure no! Be adjusted accordingly 2023 Edition, How many Grain water softeners arent complex!

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