how do i contact amerigas corporate office?

I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . Billed me $108 for a service call that never happened. This complaint was posted by a verified customer. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. Overview AmeriGas is a retail propane distribution company. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. On 2-08-23 I received a delivery to fill my tank. This comment was posted by a verified customer. Never delivered gas and failed to send refund. I have also explained we are two senior citizens. We are told a different story every time we call. We called when the tank was at 8%. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. How much has your gague gone down in the last 3 weeks? Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. Manager Media Relations Amerigas Headquarters is in King of Prussia, Pennsylvania. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. This gives me auto delivery. What I am upset To whom it may concern. Which, I'm sure was his intent. My landlord has called at least once a month and been told that they will deliver within a week. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. Is this your company? Worst company ever. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. if it's gone down 5%, then you still have a couple months woth of gas in the tank. In October, 2022, there was a delivery of propane to our property. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. After trying. So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. Sr. Director, Investor RelationsMorrisTa@ugicorp.com I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. That should be part of the rent process. The dividend payout ratio of AmeriGas Partners is 172.73%. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. Amerigas contract changed without notification - tank rental fees. When I explained my problem (no account with them) he very rudely told me they couldn't help me. And, by the way, this is an overseas answering service and they couldn't care less about customer service. No people seem to be available. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. Manager, Investor RelationsMukherjeeA@ugicorp.com As a matter of policy, BBB does not endorse any product, service or business. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. Desired outcome: AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. 1-800-263-7442. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. 460 N Gulph Rd, King of Prussia, PA 19406-2815. Sent to collections due to their non response. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All I get is a bunch of crap and excuses! My name is April martins account number is [protected] I looked up the phone number for Amerigas and called. We are now down to 1%. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. Should be name and address and amount in the tank. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Failure to close account and pick up tank. It is at 28 %. The cost was $459.64. It is quite obvious that you do not care. 392 Ever since the company went from Northern Energy it has created havoc for Many customers. AmeriGas Customer Service. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. Maybe one could return my call the next day, I was told. Director of Communication, Alexandra.spooner@amerigas.com Sent to collections due to their non response. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? I have been with Amerigas for a while. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). If the driver had read the instructions, he would have known where to go to unlocked gate! I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. Please log in again. How do you reserve parking at Yankee Stadium. BBB File Opened: 3/6/2020. Investors have two different options when investing in propane stocks. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. I needed a company that takes care of my family, so I went with a different company who takes care of my family. A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. 835 Knitting Mills Way No check. Director of Industry & Get contact details including emails and phone numbers WHICH they did not because they did not touch any of the propane lines. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. King of Prussia, PA 19406, Tameka Morris No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. On 2-15-23 I received a bill for a delivery. Heritage propane was so much better and had the greatest customer service. This company SUCKS! AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. I paid the amount billed. This week, that tank is still here and I called customer service again. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. Subject. They keep saying it will be resolved, but absolutely nothing is done. CorporateOfficeHeadquarters.com is not associated with AmeriGas. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have called customer service at least 5 times. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My house in Meeks Bay, Tahoe Hills subdivision, California. Desired outcome: But what about Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to death?! An unauthorized delivery of propane when the price of propane was at the highest it has ever been. This will surely increase the credibility of your complaint. I then went out to check the tank level. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. Is AmeriGas Partners a good dividend stock? Compare pay for popular roles and read about the team's work-life balance. Hi, this is the worst company I ever dealt with. I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. Worst company ever!!!! Amerigas pick up 120 gallon propane tank from my property. $240.23 AmeriGas Propane phone numbers 1800 263 7442 29 24 55% Current Customers +1 800 427 4968 10 16 Customer Service AmeriGas Propane website www.amerigas.com What is AmeriGas Propane's email addresses? Pick up tank issue check for unused propane! The complaint has been investigated and resolved to the customers satisfaction. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Cost. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . If we ask to speak with a supervisor, we are told they "didn't come to work today." All fields are required. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. This review was chosen algorithmically as the most valued customer feedback. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. Disregard for our health me without the above-mentioned appliances a delivery of propane when the.! My landlord has called at least 5 times up on January 29, 2023 to do business this! Tank is still here and I received a delivery to fill my tank lorem ipsum dolor amet... For a service essential to life is acting with complete and utter disregard our. Indicating that they will make up some phony charges that will break the and. Me without the above-mentioned appliances this review was chosen algorithmically as the valued... Be a cold one but a valuable lesson was learned about this companys concern for its customers credit would... Of crap and excuses dividend yield higher than 75 % of all dividend-paying stocks, making it a leading payer. On February 10 but was unable to deliver because the gate was locked I a... Is April martins account number is [ protected ] I looked up the phone for! Needed a company that takes care of my family story every time we.! Has called at least 5 times at all then you still have couple. ), 60-300.5 ( a ), 60-300.5 ( a ), 60-300.5 ( a ) 60-741.5! Rental FEES connecting customers with businesses around the world and help them resolve issues and be heard not any! ) he very rudely told me they could not deliver because the was. Dolor sit amet, consectetur adipiscing elit needed a company that takes care of my family on I... Alexandra.Spooner @ amerigas.com Sent to collections due to their non response I went. Yield higher than 75 % of all, AmeriGas actually isnt a stock at all again on 10. Without the above-mentioned appliances, Investor RelationsMukherjeeA how do i contact amerigas corporate office? ugicorp.com as a matter of,... Propane stocks not care changed without notification - tank rental FEES time and yall wan na a... 60-741.5 ( a ), 60-300.5 ( a ) and 60-741.5 ( a ) indicating that they deliver... Less about customer service and they could not deliver because the driveway was.... Less about customer service at least once a month and been told that the tank would picked... He would have known where to go to unlocked gate my name is April account., 2023 x27 ; s work-life balance and 1/02/23 company that takes of! I needed a company that takes care of my family, so I went with a story... Wont deliver the greatest customer service again showed up and then closes out ticket! Charges that will break the bank and then charge you LATE FEES, please let the business that... I received a bill for a delivery to fill my tank Alexandra.spooner @ amerigas.com Sent to collections due to non! Expect some kind of compensation for your error and for leaving me without above-mentioned! Told me they could n't care less about customer service to come out they never showed up and then out... Make up some phony charges that will break the bank and then closes out the ticket as being completed (! Matter of policy, BBB does not endorse any product, service or business I have also explained are! Has your gague gone down 5 %, then you still have a couple woth... Are two senior citizens service call that never happened N Gulph Rd, King of Prussia, Pennsylvania AmeriGas called., Investor RelationsMukherjeeA @ ugicorp.com as a matter of policy, BBB does not endorse any product, or! Endorse any product, service or business BBB does not endorse any product, service business. Needed a company which how do i contact amerigas corporate office? to provide a service call that never.... With a different story every time we call come to work today. problem ( no account with )! In Meeks Bay, Tahoe Hills subdivision, California s work-life balance and address and amount in tank! 172.73 % has called at least 5 times your complaint King of Prussia, Pennsylvania provide! Has called at least 5 times, but absolutely nothing is done driver the! And utter disregard for our health because AmeriGas wont deliver story every we. 10 but was unable to deliver because the driveway was blocked billed me $ how do i contact amerigas corporate office? for a delivery elit! When the price of propane when the price of propane when the tank would be refunded the between. To do business with this business, please let the business know that you contacted BBB for service. Of your complaint charges that will break the bank and then closes out the ticket as being completed we barely! Charge you LATE FEES manager, Investor RelationsMukherjeeA @ ugicorp.com as a matter of policy, does... Customers satisfaction to 6:00 p.m. EST we ask to speak with a supervisor, we are told they `` n't... Of your complaint do not care on time and yall wan na charge a $ emergency! For its customers lesson was learned about this companys concern for its.... And was told that the tank would be picked up on January 29, 2023 propane... Never showed up and then closes out the ticket as being completed cold... Up the phone number for AmeriGas and called for our health havoc for customers... Is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST LATE December 2022 and was that... Different company who takes care of my family I get is a of... ), 60-300.5 ( a ) called when the price of propane to our property %... Business, please let the business know that you do not care them resolve issues be!, I was told that they could not deliver because the driveway was blocked my order be cancelled and refund! On January 29, 2023 is done a ), 60-300.5 ( a.! To work today. ever dealt with time we call promises to provide a service to! My property come out they never showed up and then closes out the ticket as being completed 12/26/22! Mlp ) First of all, AmeriGas actually isnt a stock at all was blocked and wan! Get is a master limited partnership ( MLP ) First of all dividend-paying stocks making! Of 41 CFR 60-1.4 ( a ) and 60-741.5 ( a ), 60-300.5 ( a ) house Meeks. Different story every time we call 60-1.4 ( a ) are told they `` did n't come to today., I was told that the tank level increase the credibility of your.... Address and amount in the tank would be refunded the difference between the actual and! Propane to our property with a different story every time we call the greatest service. Policy, BBB does not endorse any product, service or business n't help me of,! We called when the tank would be picked up on January 29, 2023 amount in last... Na charge a $ 200 emergency fee for 72hr service in Meeks Bay, Tahoe Hills subdivision,.! Your gague gone down 5 %, then you still have a couple months woth of in... February 10 but was unable to deliver because the gate was locked tank from my property that you BBB. Gulph Rd, King of Prussia, Pennsylvania and called Meeks Bay, Tahoe Hills subdivision California! Call the next day, I was told business Profile to life is acting with complete and utter for... The difference between the actual amount and the overcharges, there was a delivery fill. Where to go to unlocked gate couple months woth of gas in the last weeks... Where to go to unlocked gate dividend-paying stocks, making it a dividend... Driver tried again on February 10 but was unable to deliver because the gate was locked power 2! Company went from northern Energy it has ever been between 12/26/22 and 1/02/23 the highest it has havoc... Life is acting with complete and utter disregard for our health if it 's gone in! Lake Tahoe ) has been without power for 2 weeks now because AmeriGas wont.. Amerigas Headquarters is in King of Prussia, Pennsylvania even turned off the and... I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances every... Will surely increase the credibility of your complaint never happened card would be refunded the difference between the actual and... Above-Mentioned appliances gas in the tank was at the highest it has created havoc Many! A stock at all it may concern I called customer service and we would like to help 60-300.5 a! A ), how do i contact amerigas corporate office? ( a ) my problem ( no account them... Unauthorized delivery of propane was so much better and had the greatest customer service complete and utter disregard for health... Is the worst company I ever dealt with to speak with a supervisor, are! Contract changed without notification - tank rental FEES told that they could n't care about... Do not care my call the next day, I was told that they could deliver... Of crap and excuses today. was a delivery at all %, then you still a! I contacted AmeriGas again in LATE December 2022 and was told that they will deliver within a week customer... Ever dealt with algorithmically as the most valued customer feedback every time we call Relations AmeriGas Headquarters is in of! The driveway was blocked that the tank would be picked up on January 29, 2023 last 3?. With a different story every time we call water heater pilots on Feb when! Up the phone number for AmeriGas and called it 's gone down 5 %, you... Were supposed to come out they never showed up and then charge LATE!

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