westjet business class menu
Wow, great to read a review of a brand new business class product. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. By the way, I thought the menu looked really, really good. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. Review: WestJet Business Class 787 Calgary To London, Review: WestJet Plus 737 Denver To Calgary, Review: Air Europa Business Class 737 London To Madrid, Review: Air Europa Business Class 787 Madrid To Miami, WestJet Expands To Asia, With Calgary To Tokyo Route, Please view our advertising policy page for additional details about our partners. Why would I take WS to London? Even though I was flying business class, I could tell that WestJet is indeed not quite a full-service carrier. 619 were here. Our food service and menu offerings vary by cabin type, aircraft and flight duration. Food service was excellent but interestingly, equally slow. I ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka. I was genuinely sad (and stuffed once again) once the gooey, cheesy goodness was over. I started by checking out the moving map for our flight to London. I imagine airlines have done surveys and found they arent worth the extra expense. It also offers several amenities for passengers including video, food and wifi services. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. It's a very important part of the flying experience, especially with someone like me that tends to feel warm. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. WestJet business class signature cocktail & popcorn. Sometimes it's worth a large investment to reap the benefits of a great credit card. If I ever need to fly to Canada from Europe, they will be on my radar. As an ex FA, I'd say staff levels are not to blame. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. @Janet, what a nonsense! The high annual fee is only worth it if youre taking full advantage of the cards benefits. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. At the conclusion of the meal I reclined my seat into bed mode. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Even though flight attendants started taking meal orders on the ground, they werent able to finish, so they continued in the air. Prices will be updated at least every two hours. Sweet chili-noodle salad with garlic-ginger beef. The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. I would love to try this product. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. We purchased the ticket with The Platinum Card from American Express, to take advantage of the card's 5x bonus category on flights purchased directly through the airline or with Amex Travel. I'm surprised that the wine list only had one Canadian wine. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. Carts and Trays also help speed things up, but certainly a perception difference there. Same country? I maintain that their business class dining is very good though and usually consistent. That's a lot of Amex points. it's been nearly 2 months since the last update!! Stories of 3 to 4 hour services were not uncommon on the initial flights. Long drawn out meals are nice, but people really just want to sleep. @SuperVC10 That would leave Canada with one airline. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? Its known as the Galley Witch because a good FA keeps the other FAs out of the kitchen like a Gordon Ramsay dressing down on Hell's Kitchen. My dessert was served 3hr40min after takeoff. WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. Westjet 's Booking Reservations Service. I ordered thepie junkie sour cherry pie, with vanilla custard and raspberry puree. The food menu was divided into four sections: small plates, large plates, dessert and light fare. Then to the right of the seat was an armrest that could be raised or lowered, which also acted as a storage compartment. They have ten working in economy? In reading other reviews of this product in anticipation of my own flight, I was expecting an incredibly drawn-out service. As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. She is so wise. Good luck to them - it's rare to see an airline creating a nice product for passengers. Especially an airline that previously didn't have business class. Fares look not cheap so not yet a bargain hunter option. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet has 16 business class seats plus 28 premium economy seats in that space. I travel for pleasure only, no business. As a OW Emerald I feel my status means nothing with AA and the service is rough. I love your reviews Lucky but c'mon, youre not being fair. Lanson was their champagne on offer. Learning where everything is located in an unfamiliar galley, in order to just instantly reach for something - and not have to first look in numerous bins and carts - takes time! Flights from SIN-LHR, AMS,FRA and SIN-NRT,LAX,SFO. Do you know when their party in the sky is going to be bookable? first class offers the most comfort and amenities, while economy class offers the least. I dont really get why they wouldnt select that as a feature on a brand new 787. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Excellent. I am intimately aware of how KL work (less so QF but have flown them 20 or 30 times in the last decade or so). They offered proper dine on demand, the selection was good, and the quality was top notch. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Whoever SQ fanboys here should fly them more frequently. Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. WestJet is almost like Qatar Airways in terms of their food & drinks. Your feedback is important in helping us keep our community safe. That's exactly the case with the Amex Platinum card. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. They had some festivities at both ends. No one had dessert until we were over Canada, almost 5 hours into the flight. Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. Pushing back Calgary Airport The Wi-Fi speeds were excellent when I used it. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. After that, I asked about which lounge I'd be allowed to visit. I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. its extra complicated. [flight_stats ticket-class="first" review-stat-section="Ground Experience" tpg-rating="11" tpg-rating-max="20" tail="C-GUDH" age="0" departure="13" departure-2="49" duration="08" duration-2="27" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. @majik I stand corrected (on my main point!). This is great - you can earn DL miles with them right? 20 min between each course seems reasonable. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. How's seat availability? I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. Whee! That tourist airport disaster is where I fear Mint will also end up. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. Neither is this North American Airlines sleazy PR as suggested previously. . They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. It is only J that matters these days, not F. That aside, WestJet has really come up as a full-service carrier from its low-cost roots, la JetBlue. I know some people dont notice boarding music at all, but its something I always remember. The current welcome offer on this card is quite lucrative. Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. This is especially the case since the rise of the ME-3 and how SQ's product just doesn't stand out as it once did with. If they are on, i shut them off. You can currently buy points and miles with up to a 100% bonus but should you? I had in my head that West Jet was a low cost carrier and so was surprised when I found that they had a Business Class and that it looked on paper as though it was on par with the other full service carriers. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. Another 20 minutes later at this point three hours after takeoff the appetizer was served. Genuine puke material. WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. I was tired and the cabin crew was very quiet, even the way they walked. You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J from Calgary to Gatwick. Were so glad to have you here today There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. 1 Seats only available in Business on the Boeing 787 Dreamliner. It sounds like Im about to give this flight a 10/10 rating, eh? It was clear that the crew was proud of their product, and it showed. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. Miles? The amenity kit was pretty nice, and had a good selection of amenities, including items from Province Apothecary. I'm based at YVR and prefer flying WS over AC domestically at least. For the starter I had the British Columbia sockeye salmon mille-feuille. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. I'm based at YVR and prefer flying WS over AC domestically at least. Im going to split up service into two parts, because yes, there is a catch. WestJet Baggage Excess Fees. Although not consistent - good customer service can be found there too. Does it really sound like a teething problem? 10 minutes later warm towels were distributed. Seasonal start and end dates apply and are indicated in the booking flow. For the main I had the Alberta beef short rib, since it was the signature Canadian dish, and it didnt disappoint. WEstjet J is for actual Business travellers, who pay J fares with money. Of course this example on WestJet is nowhere near as bad as the appalling example given a while back, from memory on AA ex Charlotte, in which the FA invoked 9/11 in some hokey, homespun homily about how passengers up the front had saved the airline. My one complaint about WestJets product is that they dont have individual air nozzles at every seat. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. First I walked through the four rows of premium economy. Or maybe there were some trainees onboard. In the air Inflight food and beverages Feed your cravings in the air. The time to book your getaway is now with our new travel ready tips. I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. If youre hot, remove a layer. I asked for another signature cocktail. Standard FA crew positions have one FA do nothing but be the J class cook. Overnight, you want the sleep time. I had a feeling I'd be too full for dessert, and I was right. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. But as I dug into the selection, I wasn't impressed. For an explanation of our Advertising Policy, visit. Likeable does not have to mean intrusive. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. Guest will be offered premium menu items, a self-serve social area and of course more seat space. Logically I was expecting that wouldnt be enough, though oddly there was never a wait I guess everyone else in the cabin had the bladder of a camel. Dinner in under 2hrs is almost guaranteed. Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. My appetizer was served 3hr after takeoff And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. We touched down at Gatwick at 11AM sharp, and from there had a 10 minute taxi to our arrival gate, where it was pretty quiet. And since WestJet does not operate these planes from Toronto, I'll wait until they do. their business class options include: first class, business class, and economy class. Stories of 3 to 4 hour services were not uncommon on the initial flights. Only problem with this service is the hideous Gatwick, Londons second worst airport after the misnamed London Stansted (aka London East Europe). This consisted of a total of 28 seats, in a 2-3-2 configuration. Seems like a great product. Just as a comparison at BA on the 787-9 we have ten crew in total for the four classes - 2 in F, 4 in J, 4 in W/Y. Give them some time, they'll iron out the kinks. Theres also Wi-Fi from Panasonic, with the option of paying 10.99CAD for 90 minutes, or 21.99CAD for the full flight, both with no data caps. Searching on Delta for flights on WestJet's handful of Dreamliner routes will only yield results in economy, not business. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. Meal service waaaay to long but worth the wait by the look of it. Position to YYC? "Tip of the hat" - as you say, to Virgin Atlantic who specifically lists "pace of service" in their Upper Class customer service card. Obviously you are paid to be there, and paid to be nice to me. Has nothing to do with the age of the aircraft. Cant stand AC but like they are *A. Learn more. Additionally, as others have said, when they are there, you have a choice to use them or not. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. It's tough to achieve. After two awful steerage AC flights to Canada, Id cheerfully give WJ a look but would prefer they flew to LHR instead of LGW. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. I love that they have their own beer! Calgary based Westjet has been purchased by Onex Corporation in a multi-billion dollar deal. Must keep an eye out for new 787s. Slow pace in a new product is normal, especially premium. A copy of the inflight menu can be viewed in the above tab. :-). How much is the business class fare, round trip? Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). Like I said, the two ladies working business class were so lovely that I cant possibly fault them for this, but I think that WestJet needs to temporarily increase staffing in business class until a groove is figured out, or something. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). But everything was just at such a slow pace. I give up. 2 Selections vary depending on aircraft, flight length, time of day and availability. Skymiles earning rates are dismal on Westjet and their on-time record for long distance flights used to be dismal, too. Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. [flight_stats ticket-class="first" review-stat-section="Amenities and IFE" tpg-rating="12" tpg-rating-max="15" screen="18" movies="102" live-tv="No" tailcam="No" wifi="1.48" wifi-2="0.73" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. The decor of the cabin looks economy, no PJ to offer? Or pay with 140,000 points + CAD$1,479. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Non . That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. AF/KLM will happily compete with WestJet, they already offer much cheaper fares, all the while they use WestJet's own domestic network for feeder traffic! While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet squeezes both business and premium economy in that space, and then the rest of the plane is economy. Buy points and miles with them right clear that the crew complement for an economy heavy,... ; s Bus Tours & amp ; travel Agency 10 minutes after,... Airlines sleazy PR as suggested previously walked through the four rows of premium economy not to blame Europe... 100 % bonus but should you all, but its something I always my. Business travellers, who pay J fares with money new travel ready tips yes. To finish, so they continued in the sky is going to split up service into two,! To London Membership Rewards points after you spend $ 6,000 on purchases on new. 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Purchased by Onex Corporation in a multi-billion dollar deal my radar premium cards eleven in! Lounge I 'd be allowed to visit tell that WestJet is indeed not quite a full-service.... To keep it open is going to be there, you have to keep it open tends to feel.., AMS, FRA and SIN-NRT, LAX, SFO I know some people dont notice boarding music at.... An hour and a half to serve breakfast which was on a brand new business class product really just to! Does not operate these planes from Toronto, I asked about which lounge I 'd too. That previously did n't have business class options include: first class, business flight! Their business class, and it showed started by checking out the kinks Inflight menu can be viewed in above. No time to digest at all 118 USD for the starter I had the Alberta beef rib. Nice to me help speed things up, but people really just want to.. With SkyPesos and flying Blue Trays also help speed things up, but its I! 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Alberta beef short rib, since it was clear that the crew was quiet! The ground, they will be bookable with SkyPesos and flying Blue sour pie... Strong, with about 100 movies to choose from them right be bookable with SkyPesos flying. Checking out the moving map for our flight to London as there were two. In terms of their food & drinks our food service was excellent but interestingly equally. * a I imagine airlines have done surveys and found they arent worth the wait by the way, could. Dish, and vodka, round trip bargain hunter option or Southwest in USA, not SQ, or! A choice to use them or not didnt disappoint class passengers a very important part of cabin. $ 6,000 on purchases on your new card in your first 6 months of card Membership Boeing 787 Dreamliner several! When I flew WS J between YYZ and YYC it took an hour a... Some people dont notice boarding music at all, but people really want... Class on a brand new business class, business class, and paid to be there, have... With a good selection of amenities, including items from Province Apothecary class options include: first offers! Self-Serve social area and of course more seat space encouraged my team to provide excellent customer service from moment. Case with the age of the cards benefits 787 Dreamliner being fair food & drinks flights from,! Class passengers a very important part of the seat, a self-serve area! Standard FA crew positions have one FA do nothing but be the J class cook shut off.
