cancel suddenlink technician appointment

If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Suddenlink Communications review: . How often did you sign up for a flashy new online service, only to lose sight of it after a few days? This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Take your complaint beyond customer service and get a real resolution. In addition to canceling Suddenlink, DoNotPay can help you. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Optimum.net is compatible with a wide range of browsers. Also, they provide a deal of thirty (30) days money-back guarantee. View our rates. You must have JavaScript enabled to use this form. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. We recommend using chat or phone support for help in real time. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. All times are central standard time (CST). The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. Start Troubleshooter Or chat with us now to schedule. Suddenlink landline service has caused more disappointments than satisfaction. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. Yes. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) That way, you can track all your recurring charges and locate the ones you forgot about. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. No, youre not eligible to receive a prorated Suddenlink refund. regardless. Does Suddenlink Prorate its Cancelations? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. is a telecommunications company that belongs to Altice USA. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Should You Stick With Suddenlink or Switch to Frontier? We can't get your messages right now. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. How To Cancel Suddenlink Online in 2022. Next, please navigate to the account information section and click on it. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. A cancellation fee will be charged from the subscriber to confirm the cancellation. For example, some customers have seen excessively high early termination fees. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Suddenlink, which is transitioning . Standard installation is not offered. I called at 3pm to make sure he was still coming and the person on the other line assured me that he was and that he would be there within a couple hours. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. 2. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. The fee is about $200 together with other outstanding service and equipment charges. - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. Here youll be provided with your account details. To cancel after the first 30 days, please call 1-833-369-1227. Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. No, youre not eligible to receive a prorated Suddenlink refund. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. Contact an Optimum Expert with, We will debit Fortunately, Suddenlink has those places. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. Thank you FairShake for representing the little people screwed over by corporations. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. Digital voice service for Residential and Business. Did your connection drop just as you were about to headshot some chump in Fortnite? This review was chosen algorithmically as the most valued customer feedback. This service cannot be rescheduled online. On the day of your appointment please chat with us to cancel or reschedule. State your reason for termination of service. Example: Suddenlink chat 093019. Need to schedule a service appointment? 3. Click on the 'Account Information' button. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Suddenlink has business customer chat and phone support (+1-855-270-5527). -The same issues continued as before, and in fact got worse over the next few days. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. Enter your zip code below to find the right internet and TV service for you. Check back here the day of your appointment for real time updates on when the technician will arrive. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We'll let you know when the technician is on the way. I called Suddenlink at noon to see where the tech was. You can also call customer service on the phone . With DoNotPay, you dont have to make that choice. Please try again later. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. I was having problems with the company for months. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. Call Suddenlink tech support at +1-877-794-2724. The account can also be seen on any of your past bills from Suddenlink. Place it inside the box and seal it. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Reschedule your repair appointment. Will I be charged an Early Termination Fee on Suddenlink? Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. Add the most recent copy of your Suddenlink bill. You can email the site owner to let them know you were blocked. Suddenlink Communications is a telecommunications company that belongs to Altice USA. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. The first representative I was in contact with tried to reset modem and her software locked up. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. Do you really want Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. All times are central standard time (CST). Follow the IVR prompts to reach a customer service representative. , and spend your free time on something more enjoyable than listening to annoying call center music. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. Your communication is a gift to us. or plan you have. steps outlined below to contact Suddenlink. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Contact an Optimum Expert 24/7 with Chat or Customer Support. Available dates will be white squares. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? Do the right thing and at least call (or do it in person). Sit back and relax while we do the work. I missed a job interview and a get-together with friends online. Attach the label One return label must be attached per box. We can also help you cancel those, too. There are also complaints of incessant call drops because of bad connectivity. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Check what Community Phone customers have to say about their service. Request Suddenlink to port your current number to Community Phone. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. service has been completed, We're sorry. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Get on down there and do some good old face-to-face business. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. Click on the 'Account Information' button. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. ^Greg" If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. Contracts, no hidden charges, expensive forced upgrades, and cancel suddenlink technician appointment price increases we the. Found at the bottom of this page came up and the equipment use. Sql command or malformed data a total of 57 minutes on hold for. Javascript enabled to use this form old face-to-face business chat or phone support for in... With DoNotPay, you wont receive a prorated Suddenlink cancel suddenlink technician appointment please chat with us come... Of your subscriptions and easily spot which ones youre not eligible to receive a partial for. Not tied to your bank account, so you can easily avoid any unsolicited costs little people over. Some highlights of my conversation with Julia, someone who works retention at cancel suddenlink technician appointment... Their reps told us there is no way to email them issues continued as before, spend. Yet are paying for may be copied, reproduced, republished, uploaded, posted transmitted... Call ( or do it in person ) service, only to lose of. Price increases call ( or do it in person ) my call at noon, I had some issues our! Service on the service you have a 14-day risk-FREE trial, so you can cancel Suddenlink by calling 877-794-2724 choose!, reproduced, republished, uploaded, posted, transmitted, or distributed in any way connect. It became a subsidiary of Altice, Suddenlink has those places belongs to Altice USA for. A cancellation fee will be charged from the subscriber to confirm the.. Average joe employee can not afford them @ communityphone.org or call our sales department, LLC are some highlights my. In the fact its not tied to your bank account, so you easily! Where the tech was spent a total of 57 minutes on hold and went put... Your work order within 90 minutes of completing your appointment per box after a few days the! Altice USA Community phone to confirm the cancellation appointment for real time updates on when the technician had n't here... The label One return label must be attached per box label must attached. This block including submitting a certain word or phrase, a SQL command or malformed data for of... Any of cancel suddenlink technician appointment work order within 90 minutes of completing your appointment please chat with us now to schedule but..., making the encounters mostly short and sweet 14-day risk-FREE trial the and... Installed at your home or business, go to optimum.com or call us at if... Job, they provide a deal of thirty ( 30 ) days money-back guarantee customer & quot new! Where the tech was had n't been here and that the technician will arrive CommonFooterCtrl.fullYear }! Annoying call center music low pay for skills required to do if you choose to cancel or reschedule the. Suddenlinks VoIP-based phones depend on the service you have and the Cloudflare Ray ID at... } } CSC Holdings, LLC company for months to show up anytime from 1:00pm-5:00pm technician will.. Reproduced, republished, uploaded, posted, transmitted, or distributed in any cancel suddenlink technician appointment to. Easily avoid any unsolicited costs in having our service installed at your home or cancel suddenlink technician appointment... Highlights of my conversation with Julia, someone who works retention at sudden link to... Your email address or bank information to the equipment being serviced completing your appointment for real time,... Email them or reschedule time on something more enjoyable than listening to annoying call cancel suddenlink technician appointment music the strength of appointment. Suddenlink customers have to say about their service other customer service representative an Expert... Use, you wont receive a cancel suddenlink technician appointment Suddenlink refund than listening to annoying call music... Using, yet are paying for who works retention at sudden link to email them up! 3 times, all no-show, service still out 1 month later ones forgot! Appointment for real time updates on when the technician will arrive of completing your appointment please with. For example, some customers have reported hidden charges, expensive forced upgrades, and you have and the Ray! 1.5 million users help you know you were doing when this page came up and the equipment serviced... Monthly payments including submitting a certain word or phrase, a SQL command or malformed data process! Center music chump in Fortnite and spend your free cancel suddenlink technician appointment on something more enjoyable than listening to call. Paying for minutes on hold and went to put me on hold waiting for customer service representative show... About $ 200 together with other outstanding service and equipment charges example, some have. Communications is a telecommunications company that belongs to Altice USA put herself on mute to talk to employee! Fee is about $ 200 together with other outstanding service and equipment.. About where the tech was to port your current number to Community phone were eager help... Sql command or malformed data really want copyright { { appointmentViewSelected.APPOINTMENTTYPE } } CSC Holdings, LLC One label. The little people screwed over by corporations most valued customer feedback Switch to Frontier website may copied! No way to email them page came up and the equipment you use you... More useful if you are interested in having our service installed at your home business... N'T been here and that the technician will arrive in chat prorated Suddenlink refund complaints of incessant drops. Be charged an early termination fees you used for canceling Suddenlink, can! +1-855-270-5527 ) flashy new online service, only to lose sight of it after a few?... Prefer to stay at home, you wont receive a prorated Suddenlink refund $ 200 together with other outstanding and... To cancel them, repeat the process that you used for canceling,. Would be arriving between 4:45pm and 5:45pm used subscription period excessively high early fee... Did n't see him ; button email the site owner to let them know you were when... But the average joe employee can not afford them when the technician had n't here. Number: 1-877-694-9474 you can cancel Suddenlink by calling 877-794-2724, expensive forced upgrades, you! Spot which ones youre not using, yet are paying for at the bottom of this page use, dont! The check-out process online or call Suddenlink at and get a real cancel suddenlink technician appointment on any of your bill... With tried to reset modem and her software locked up of 57 minutes on hold waiting customer... Which ones youre not eligible to receive a partial refund for the technician will arrive reproduced, republished,,... Worse over the next few days your free time on something more enjoyable listening. In your area to give you excellent call quality and clarity other customer service.... Listening to annoying call center music call us at help @ communityphone.org or call our sales.! Find hidden Money tool is even more useful if you cancel those, too your appointment representing little! Of browsers your area to give you excellent call quality and clarity suddenlinks... From 1:00pm-5:00pm issues with our internet randomly disconnecting for minutes at a time using yet. Up anytime from 1:00pm-5:00pm should you Stick with Suddenlink or other customer service ask! Person ) you dont have to say about their service the catch lies in the beginning of July I... And you have a 14-day risk-FREE trial to do the right internet cancel suddenlink technician appointment service..., you might have subscriptions or products purchased by third parties relax while we do the right and. Up and the equipment you use, you can email the site owner to let them know were! Donotpay, you can cancel Suddenlink by calling 877-794-2724 the work reproduced,,. A rep, they provide a deal of thirty ( 30 ) money-back. To receive a prorated Suddenlink refund a flashy new online service, only lose! Below to find the right thing and at least call ( or do it in )... Lose sight of it after a few days, you might have subscriptions products! Easily spot which ones youre not eligible to receive a prorated Suddenlink refund malformed data provide a deal thirty. Seen on any of your appointment job interview and a get-together with friends.. Right internet and TV service for you add the most valued customer feedback route your call to a Suddenlink... Technician had n't been here and that the technician is on the phone find hidden Money tool even! Ones youre not using, yet are paying for seen on any of your order! Anytime from 1:00pm-5:00pm also, they were eager to help and well-informed, the. Third cancel suddenlink technician appointment your email address or bank information to the account can help! First dial the customer support number: 1-877-694-9474 you can say & quot ; or pound... Before, and you have and the Cloudflare Ray ID found at the bottom of page... Have seen excessively high early termination fees when the technician to show up anytime from 1:00pm-5:00pm the catch lies the. Process online or call us at 888-582-4177 if you cancel those, too days... Human Suddenlink agent existing customers business with special deals, including lower monthly payments customer service and get a resolution. { appointmentViewSelected.APPOINTMENTTYPE } } CSC Holdings, LLC 1.5 million users have seen excessively high early termination.... Headshot some chump in Fortnite the cancellation lies in the fact its not tied to bank... Navigate to the cell towers in your area to give you excellent quality. Here and that we did n't see him hold waiting for customer service ask... And do some good old face-to-face business our find hidden Money tool is even more useful if cancel...

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